Shipping & returns
Sending the package
As a general rule, packages are shipped within 48 hours of receipt of payment via UPS with tracking number and unsigned delivery.
If you prefer UPS Extra certified Shipping, an additional charge will apply. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping charges include handling and packaging charges, as well as postage. Handling charges are fixed, while transport charges may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping charges will apply to each individually. We are not responsible for damage to your package after shipping, but we do our best to protect all fragile items.
Boxes are large and your items will be well protected.